Welfare & Support
Your safety, happiness, and success are our priority. We provide comprehensive support throughout your stay in the UK.
Comprehensive Student Support
At Knowledge First Academy, we understand that studying abroad can be challenging. That's why we've built a comprehensive support system to help you every step of the way.
Dedicated Welfare Officer
Our trained welfare officer is available for private consultations, emergency support, and guidance on any personal or academic concerns.
24/7 Support
Emergency support line available around the clock for urgent situations and peace of mind for you and your family.
Academic Support
Extra tutorials, progress reviews, and additional learning support to help you achieve your academic goals.
Student Support Services
Safety & Security
Your safety is paramount. We provide comprehensive guidance on:
- UK safety guidelines and cultural norms
- Emergency procedures and contacts
- Personal safety in Newcastle upon Tyne
- Travel safety and transportation tips
- Online safety and digital security
Important Emergency Contacts
Save these numbers in your phone and keep them easily accessible
Emergency Services
999
Police, Fire, Ambulance
NHS 111
111
Non-emergency medical advice
Samaritans
116 123
Free emotional support
Mental Health & Wellbeing
We understand that studying abroad can be emotionally challenging. Our support includes:
- One-to-one counseling sessions
- Stress management workshops
- Peer support groups
- Mindfulness and relaxation sessions
- Referrals to NHS mental health services
Local Community Integration
We help you feel at home in Newcastle upon Tyne through:
- Cultural orientation sessions
- Local area tours and introductions
- Social activities and events
- Connection with local community groups
- Language exchange opportunities
Need Support? We're Here to Help
Don't hesitate to reach out. Our welfare team is always ready to assist you.